Welcome to our site.

If you have landed here, you are most likely experiencing a computer problem that needs to be addressed - and quickly. Congratulations, you have taken the first step to get the matter resolved.

We are here to help you right now.

The majority of problems users experience can be resolved remotely. Resolving issues in this manner not only saves you time but is a much more cost-effective way of addressing problems than taking your computer to a service center or waiting for a technician to get to your location. 

As long as you have an internet connection, we can reach you - no matter where you are.

Helping you is as simple as 1-2-3.

1. Assess

Use our live chat option at the bottom right of your screen to talk to one of our support agents. They will assess the situation, and give you an estimate of what needs to be done. This could be from as little as R250.

2. Transact

You fill out a customer form online and be directed to our secure payment gateway to settle your account.

3. Resolve:

Once the transaction completes, you follow the link provided. The support agent you have been communicating with will now connect to your computer and start the process of fixing the issues you wish to have addressed.

Why us?

  1. We are qualified.
  2. We have more than 26 years experience (not collectively) in the IT sector.
  3. We are available right now.

Our Services

Remote Support

Microsoft Windows problems can be endless. Anything from malicious software attacks to malfunctioning drivers can cripple your computer. We have an expert ready to assist you in any of Microsoft's Windows environments.

Server Support

Server maintenance, support and administration can be daunting to the most experienced computer user. We can take the load of your shoulders. Troubleunplugged.com will have a qualified IT administrator available to you to assist with:
  • Active Directory support.
  • Backup strategy implementation and/or maintenance.
  • SQL server maintenance and administration.
  • Microsoft Exchange maintenance and administration.
  • Windows Server Maintenance and more.

Threat Protection

We implement reputable antivirus and malware solutions for your business. Your antivirus updates will be automated and monitored frequently to ensure you don't fall victim to attack.

Backup Strategy

A good backup strategy is crucial to any business. We implement and manage a solid workable backup solution for you, giving you peace of mind that every single aspect of your information is safe and secure.

Wide Area Network Infrastructure

Many businesses struggle with a slow wide area network connection either between branches, or their direct internet connection. This is often due to an incorrect or outdated wide area network implementation for their needs. Speak to us today about your requirements, as we can provide you with the next generation of network interconnectivity that is best suited for your environment and budget.