With On Demand Support you can have the peace of mind that an IT professional will be ready to assist you whenever you need assistance, wherever you are.
With this product you get 4 credits. Each credit translates to 15 minutes of support. Should your problem take longer than 15 minutes to resolve, another credit will be used for the next 15 minutes.
Your On Demand Support credits is valid for an entire year from date of purchase, and can be used on multiple devices.
Your computer or device must be operational on the internet in order for us to assist you.